12 February 2024

We’re redeveloping our website. There are many benefits of a new website. Here are 5 that you will get from ours.

1. Easier to navigate

We want to make it easy for you to find what you need on our website. To do this, we’ll introduce more ways for you to get where you need to go. For example, a new main menu, a smarter search and a list of popular tasks on our home page.

2. Accessible

We want to make our site accessible and inclusive for all our users regardless of their ability and environment. To do this, we will meet the  Web Content Accessibility Guidelines (WCAG) Level 2.1. For example, a consistent and responsive design that can be viewed on desktop, tablet and mobile.

3. Easier to understand

We’re taking the plain language approach. This means our writing style is clear, concise and easy to understand. To do this, we’re rewriting our content to focus on short sentences and using simple words over complicated language.

4. Simpler layout and structure

We want to guide users through their information-gathering journey. To do this, we’ll use signposting to guide users and improve the design. For example, clear buttons and accordion sections so you can expand the information you’re interested in.

5. Cleaner look and feel

We want to give our users a modern, clean and visually engaging experience. To do this, our new look will align with our new brand, best practice digital design and what we’ve learned from user testing. For example, we will use a consistent colour scheme, typography and iconography across the website.