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Online Services

09 November 2023

Access to Online Services

Online Services is a secure way for scheme participants to interact with the Clean Energy Regulator.

What is changing

Client Portal Beta has changed its name to Online Services. It is the future front door for scheme participants that will eventually replace our existing Client Portal.

Online Services will run alongside the existing Client Portal during a migration process that will consolidate and modernise our online portals.

While we migrate, some actions – like creating an account, responding to notifications, or managing permissions – may require use of our existing Client Portal. For a list of the currently available services, see below.

Available services in Online Services

We will update this section over time as new services become available.

Services available:

Australian Carbon Credit Unit (ACCU) Scheme

  • Request and invoice for advanced payments
  • Give notice under a carbon abatement contract

Australian National Registry of Emissions Units

  • Open an Australian National Registry of Emissions Units (ANREU) account
  • Update the authorised representatives on an ANREU account

Renewable Energy Target

  • Provide inverter serial numbers

Safeguard Mechanism

  • Apply for a Production Adjusted Baseline determination
  • Apply for an emissions-intensity determination
  • Apply for a multi-year monitoring period
  • Report annual production at a Safeguard facility

For all other services you will be automatically redirected to Client Portal.

Get started

If you already have a Client Portal account, you can use this to log into Online Services.

If you do not already have a Client Portal login, it is free and easy to sign up.

Before you sign up, please be aware of our privacy policies that relate to your information, and familiarise yourself with how to protect yourself online and be aware of scams.

Once you're ready to sign-up, please find the sign-up button located at the top of this page.

Need help

For assistance, questions, or feedback, please Contact Us.




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