The Clean Energy Regulator (the agency) uses social media as a communication tool to provide information to
stakeholders, the general public and the media about the work that we do.
Before you engage with us through our social media channels, we encourage you to read our social media
guidelines, set out on this page.
the terms and conditions of the applicable social media platform.
We do not endorse or support the comments, opinions or statements posted by other users on our social media
account pages. Any information or material placed online by users, including advice and opinions, is the
view and responsibility of those users and does not represent the views of the Clean Energy Regulator or the
Links to external websites, social media profiles, videos or images do not constitute or imply endorsement of
that website, service, person or thing by the agency. We are not responsible for the information contained
within, or accuracy of, external sites and are not liable for any loss or inconvenience arising from their
use or access.
As a user of our social media sites, you may express your views, comments, ideas, insights, and criticisms
about the agency. When using our social media channels, we expect that you:
We reserve the right to immediately remove any material we consider to be in breach of our policy or take
such other steps in relation to that material as we deem appropriate including referring the matter to law
enforcement, without notice to the author of that material or to any person who has engaged with that
material. We also reserve the right to block users who breach this policy.
Please ensure you use social media responsibly.
We reserve the right to:
If you think we have made a mistake, please contact us.
From time to time, we may choose to republish (e.g., 'retweet', 'share' or reference) social media content
(e.g., tweets, events, posts) that contain information or otherwise link to material related to the work
that we do. A 'retweet' or 'share' by the Clean Energy Regulator does not constitute an endorsement.
We may choose to 'follow' (or 'like') organisations or individuals involved with, or actively discussing,
relevant issues to our schemes. Individuals and organisations choosing to follow us may be followed in
return. You may request that we stop following you by emailing our media team.
You are reminded that social media platforms are public spaces on the Internet where many interactions are
publicly viewable and searchable over time.
Third-party sites or profiles linked from our social media accounts are not controlled, maintained or
endorsed by us (with the exception of the Clean Energy Regulator website).
We reserve the right to delete any content posted by a third-party on our channels. To the extent permitted
by law, we are not responsible or liable for any content posted on or uploaded to our social media sites by
a user or any content on third-party sites.
By submitting a contribution on or to one of our social media accounts, you accept full responsibility for
ensuring that in making your contribution, your intellectual property rights are not lost or diminished.
We do not warrant that any material or information you contribute will be protected against loss, misuse or
alteration by third parties. In particular, we do not warrant that you will not suffer loss or diminution of
any intellectual property rights you currently own or may be able to obtain in relation to any material or
information that you contribute.
If your contribution includes material in which the copyright is owned by another person or entity, you
warrant that you have obtained all necessary permissions, authorisations, licences and consents required for
the use of such materials and have made arrangements for the payment of any royalties or other fees payable
in respect of the use of such material.
You agree to indemnify the agency against any loss, liability, claim, demand, damage or expense (including
legal fees) asserted by any third-party (including yourself) arising out of a breach of the warranty
You grant us a royalty-free and irrevocable licence to do any act comprised in the copyright (including
reproducing, publishing, performing or communicating to the public) in relation to the stories, material or
information you contribute.
The information provided through our social media accounts is presented by us for the purpose of
disseminating information for the benefit of our clients, stakeholders and the public. However, we do not
make any representation or warranty about the accuracy, reliability, currency or completeness of any
material provided via these accounts.
The Clean Energy Regulator and the Commonwealth of Australia will not be liable for any loss or damage from
any cause (including negligence) whether arising directly, incidentally or as consequential loss, out of or
in connection with, any use of or interaction with the Clean Energy Regulator’s social media accounts, for
We may change this policy at any time.
We are subject to the obligations imposed by the Australian Privacy Principles in the Privacy Act 1988
and will collect, hold, use or disclose your personal information in accordance with those Principles.
outlines information on the collection of personal information, how an individual may access and correct any
personal information, how to make a complaint about a breach of the Australian Privacy Principles and how
any complaint will be dealt with.
By providing your personal information, including any sensitive information, to our social media accounts,
you provide consent for us to collect and use your personal information for any lawful purpose, including
for the purposes of displaying content, administering its social media accounts and/or addressing any
We will not disclose your personal information to any third-party, except to the extent that you choose to
allow your information to be publicly displayed on our social media accounts. We are not responsible for the
privacy practices of third parties who may access information you choose to allow to be displayed.
If you have any questions relating to our social media guidelines, or our social media accounts please email the contact centre.
Journalists seeking an official response or statement from the Clean Energy Regulator should visit our Media Centre or email our media team.
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The Clean Energy Regulator is a Government body responsible for accelerating carbon abatement for Australia.