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A trusted, relevant and expert institution

​To address the challenge of reducing carbon emissions, the Clean Energy Regulator will need to operate for many years as a capable, trusted agency relied upon to make sound decisions based on excellent knowledge and data.

Strategies to achieve this objective:

  • Build and sustain the agency’s reputation and impact through sound stakeholder and client relationships and partnerships with other relevant institutions and regulatory bodies.
  • Promote the value of our assets, the quality of our results, the strength of our capabilities and the importance of our data.

Operating environment

The Clean Energy Regulator maintains high value datasets. The data we collect is increasingly relied upon to inform a variety of policy settings. Data collected under the National Greenhouse and Energy Reporting scheme is a key input to Australia’s National Greenhouse Gas Inventory, projections and reporting under the United Nations Framework Convention on Climate Change and Kyoto Conventions and the International Energy Agency. It also provides the basis for the safeguard mechanism as well as minimises the duplication of data collection across government. In performing our regulatory functions, our decisions need to be pragmatic, transparent, consistent and robust, so it is critical that our decisions are supported by accurate and authoritative data. The agency and its decisions are subject to oversight by our Minister and the Parliament as well as other sources of external scrutiny such as the Commonwealth Ombudsman, the Australian National Audit Office and the Administrative Appeals Tribunal.

To ensure the integrity and usability of our data continues long into the future, we must become more sophisticated in the way we use data internally and disseminate useful data to inform our clients and markets as well as for the information of the public and policy makers. Across the economy, government and private industry alike are investing in enhanced data capabilities to utilise and manage the current explosion of data. In confronting the challenges of data governance, sharing and management, we are guided by the principles of whole-of- government initiatives such as the Digital Transformation Agenda and the Public Data Policy Statement, as well as lessons learned in this dynamic area from the private sector. At its simplest, automating data processing can provide genuine benefits in the form of resourcing efficiencies, real-time intelligence and more robust decision making. Opportunities also exist for us to harness data analytics capabilities to improve understanding of the markets in which our schemes operate, allowing us to more effectively adjust our processes to changing circumstances and to identify non-compliance early. The Independent Review into the Future Security of the National Electricity Market (Finkel review) has highlighted the importance of greater interaction and integration of information about the National Electricity Market and the institutions that regulate it. The outcomes of the Finkel review, and potentially other reviews due for completion in late 2017, provide us with new opportunities to partner with Commonwealth energy regulators and agencies to better integrate and share energy data and streamline market operations in the future.

We are committed to building on our relationships with current partners to enhance our collective data holdings and leverage greater value from them. One of our key priorities for managing compliance is to increase the use of data to compare, analyse and assess client activity through data matching. We have been able to partner with the Australian Energy Market Operator to allow data matching of electricity metering data, we’ve worked with the Clean Energy Council and industry to validate data on solar panel serial numbers to reduce potential fraud in the Small-scale Renewable Energy Scheme and maintained our strong ties with the Australian Criminal Intelligence Commission to analyse potential criminal threats to our schemes. Recently, we established relationships with the CSIRO, the Australian Bureau of Statistics, and the Australian Renewable Energy Agency to link our data to broader data sets, which policy makers can then use to gain a better understanding of the interactions between greenhouse gas emissions, energy consumption and business activity. In addition to maintaining strong, reciprocal relationships with our existing partners, we will continue to seek out new partners to further develop our capabilities.

Further to sharing data with our partners, we also want to make our data more useful and accessible for the public. By embracing the government’s move towards Open Data, we want to increase the external use of agency data for the public good, in line with the secrecy and privacy provisions of relevant legislation, and add further value through the development of new data products that support our clients and users of our data, from policy makers to industry and prospective clients.


Our priorities over the life of the plan are to:


  • anticipate, assess and respond to client and consumer preferences that impact on our schemes
  • improve spatial representation of data held by the agency, and
  • strengthen relationships with relevant institutions and regulatory bodies for data and intelligence sharing.


  • use consolidated information and data to increase the efficiency and integrity of decision-making, and
  • respond to outcomes of energy market reform that impact our schemes.


  • maintain our capability and reputation to implement new programs.


We recognise the wealth of data the agency holds and its value to the government and the public. To develop our data expertise and leverage even greater value from our datasets we have developed a Data and Reporting Strategy. This strategy will underpin better data management in the agency by establishing clear governance and accountabilities for data and report management, developing a data risk management plan, introducing consistent data standards, and measuring and reporting on data quality. We have appointed a Chief Data Officer to lead and coordinate the enhancement of data management and capabilities across the agency including developing our staff and honing our skills to undertake more sophisticated analytics. In addition to building our expertise we are also seeking to harness expertise from other agencies through collaborative data projects and data forums such as the Australian Government’s Data Champions Network.

The agency is looking to increase the value of its data by disclosing a larger volume of aggregated and anonymised data, in line with the Australian Government’s policy on public data. This presents us with an opportunity to share our data in a security-compliant manner with the public and other stakeholders through electronic data interfaces and emerging data sharing platforms. Just as we have already begun to publish non-sensitive data on platforms such as NationalMap and, we will also explore options to more efficiently source and consume other publically available data to inform our own decision-making and data matching activities.

In addition to undertaking more complex analytical work, we are also committed to embedding a culture of high performance and continuous improvement amongst our staff. We are focused on building management and leadership capability to drive higher levels of performance by supporting our managers in modelling the values and behaviours that underpin our reputation as a capable and trusted institution.


To measure our performance against this objective we will consider activities related to monitoring and encouraging compliance and the provision of market services and report annually against the following key performance indicators.

Effectiveness measures2017-182018-192019-21
Proportion of contracted abatement deliveredyesyesyes
Proportion of safeguard facilities without an excess emissions situation after the previous financial yearyesyesyes
Proportion of scheme-based statutory decisions upheld upon external or internal reviewsyesyesyes
Efficiency and quality measures2017-182018-192019-21
Compliance levels by regulated and liable entitiesyesyesyes
Level of client satisfaction with the National Greenhouse and Energy Reporting scheme data available on the Information Portalyesyesyes
Compliance levels of auditors with the Clean Energy Regulator Audit Frameworkyesyesyes
Level of client satisfaction with registries and reporting systemsyesnoyes

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