Skip Ribbon Commands
Skip to main content
Sign In

What you need to know if you are installing solar panels

02 October 2018
RET ​​​

One in five Australian households have rooftop solar panels, making Australia the country with the highest uptake of household solar in the world.

Before installing solar panels

  • Consider your current electricity needs. To check your energy usage, refer to a recent energy bill. If you don't have a bill handy, you can estimate your electricity usage based on your postcode and household size from the Australian Government's Energy Made Easy website.
  • Choose the right sized system for your needs.
  • Understand the financials. Talk to your retailer about who will own any feed-in-tariffs or green energy certificates, if they apply. Consider whether using solar will affect your current electricity rate.
  • Check if your solar provider is a signatory to the Clean Energy Council's Solar Retailer Code of Conduct. This code requires providers to disclose clear and accurate ​information.
  • Check that your solar retailer can provide you with evidence that your new solar panels meet Australian Standards and have a warranty you can trust.

The Clean Energy Council's guide to installing solar systems exp​lains technical information that will help you decide on the solar system that is best for you.

Why do I need my solar panels validated?

As with any high value, fast growing industry, unscrupulous people will always look for opportunities to exploit others. Unfortunately, a small number of businesses have been importing and installing substandard solar panels to the detriment of consumers and the majority of the wider Australian solar industry.

To be confident that your new solar panels meet Australian Standards and have a warranty you can trust, ask your retailer to provide evidence (solar panel validation) that they and their importer are confident in the quality of your new solar panels.

Solar panel validation - a government and industry initiative

The Solar Panel Validation Initiative is a partnership between the Australian Government and the Australian solar industry. The initiative aims to protect consumers from non-genuine solar panels.

Solar panel validation has been available from July 2018 and it's fast becoming an industry standard. There are a number of solar businesses participating in the Solar Panel Validation Initiative with more signing up every month.

Manufacturers and retailers signed up to date

​​​

Manufacturers

  • Canadian Solar
  • Hanwha Q Cells
  • Jinko Solar
  • LG Electronics
  • Opal Solar
  • ReneSola
  • Risen Energy
  • Trina Solar​
  • Winaico, and
  • Yingli Solar.
​​​

Retailers

  • Australian Wide Solar
  • Enervest
  • Instyle Solar
  • Linked
  • Solargain
  • Solar Service Guys, and
  • Suntrix.

How do I find more information about consumer protections?

For information about consumer protection and solar panel purchase agreements,see Australian Competition and Consumer Commission's (ACCC) purchasing a solar system​.

For more information visit

  • The Australian Government Your Energy Savings
    Provides a search function to find the incenti​ves or rebates which may be available to you, and information about the types of systems you can install.
  • Choice
    Provides a solar panel buying guide and has tested solar panel performance for major brands.
  • CSIRO
    The CSIRO has a Home Energy Saving Handbook that can show you what you can do to cut energy use. This is a paid product.
  • The Clean Energy Council
    Provides a guide to installing solar PV on households and businesses.
  • Smart Energy​ Council
    Provides information to consumers about installing solar panels.

Documents on this page Documents on this page

Was this page useful?

LEAVE FEEDBACK
 
 
preload-image-only preload-image-only preload-image-only preload-image-only preload-image-only preload-image-only preload-image-only preload-image-only preload-image-only