We are here to assist you between the hours of 9:00am to 5:00pm Monday to Thursday, and 10:30am to 5:00pm each Friday (Canberra time) - excluding national and ACT public holidays.
You can contact us through the channels below.
By phone:
within Australia 1300 553 542
Outside Australia +61 2 6159 3100
By email:
enquiries@cleanenergyregulator.gov.au
By post:
GPO Box 621
Canberra ACT 2601
For media enquiries please email media@cleanenergyregulator.gov.au or phone 02 6159 3448
For information regarding tenders and procurement please email cerprocurements@cleanenergyregulator.gov.au
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The Clean Energy Regulator provides updates on the schemes it administers by emailing bulletins to subscribers.
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Translating and Interpreting Service (TIS)
Service for people or organisations in Australia that require interpreting assistance for information in languages other
than English.
Phone: 13 14 50
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
Phone: 133 677 TTY Service [TTY/Voice]
Phone: 1300 555 727 [Speak and Listen (SSR)] National Relay