The Clean Energy Regulator's achievements in meeting the performance indicators published in the
2013–14 Industry, Innovation, Climate Change, Science, Research and Tertiary Education Portfolio Budget Statements are outlined in Table 3.12.
The Clean Energy Regulator annually seeks feedback from its clients through a client survey. A client survey in 2013 reported that the Clean Energy Regulator is held in positive regard by clients. Overall, respondents to the survey were more than satisfied with how they communicate with the agency and, conversely, how the agency communicates with them. They reported that â€˜the agency is responsive, open and transparent'.
A range of scheme participants told the Clean Energy Regulator that they were satisfied with the level of support offered by the Clean Energy Regulator.
Affected persons sought external review of seven of the agency's decisions that related to the calculation of unit entitlements under the
Carbon Credits (Carbon Farming Initiative) Act 2011.
Under the carbon pricing mechanism, all applications for the transfer of liability were finalised within 90 days.
Under the Jobs and Competitiveness Program, 100 per cent of applications were assessed and decided within 60 days.
Under the Carbon Farming Initiative:
Applications under the schemes are processed within statutory timeframes
Under the Renewable Energy Target:
Under the National Greenhouse and Energy Reporting Scheme:
Under the Australian National Registry of Emissions Units, over 98 per cent of applications related to accounts, including statutory â€˜proof of identity' and â€˜fit and proper person' checks, were decided within 90 days.
Under the carbon pricing mechanism, 100 per cent of liable entities required to do so submitted their liable entity reports by the statutory deadlines of 31 October 2013 and 16 June 2014.
Under the National Greenhouse and Energy Reporting Scheme, 90 per cent of controlling corporations submitted their emissions and energy reports by the statutory deadline of 31 October 2013. The agency engaged directly with the controlling corporations that failed to report by the statutory deadline, which resulted in 99 per cent of controlling corporations fulfilling their reporting obligations by 30 June 2014.
A revised standard operating procedure was implemented, ensuring that all allegations of serious non-compliance are referred to the Investigations and Enforcement Branch. This ensures that all allegations of serious non-compliance are dealt with in accordance with the
Australian Government Investigation Standards.
Under the carbon pricing mechanism, the Liable Entities Public Information Database was regularly updated to provide information on emissions and liability.
The Clean Energy Regulator conducted four application rounds to include new or modified models in the Register of Solar Water Heaters, and published the finalised register in 2013–14.
Under the Renewable Energy Target, the Clean Energy Regulator published small-scale renewable energy installation numbers every month. This information includes details of small generation units (small-scale solar panel, wind and hydro systems) and kilowatt capacity by installed postcode, and solar water heaters and air source heat pumps by installed postcode.
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The Clean Energy Regulator is a Government body responsible for accelerating carbon abatement for Australia.
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