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Information and communications technology

 

The Clean Energy Regulator's Information and Communications Technology Services Branch was established in 2013–14, creating an agency-wide capability to ensure the efficient and effective use of information and communications technology (ICT) resources for the agency. The agency is now finalising a strategy that will align the future direction of ICT with the agency's regulatory responsibilities and strategic objectives.

To gain efficiencies from its ICT investments, in agency performance and ICT asset development and maintenance, the Clean Energy Regulator will combine industry, whole-of-government and international services and solutions where appropriate. Importantly, the Clean Energy Regulator will continue to comply with its obligations as a Commonwealth entity.

To ensure that it has the flexible and dependable ICT services it needs to respond quickly to the challenges of a changing regulatory environment, the Clean Energy Regulator has partnered with industry to procure infrastructure as a service. This will increase the agency's control over its business platform while minimising the cost of maintaining and developing infrastructure into the future.

Improvements achieved in 2013–14 included redesigning the Renewable Energy Certificate Registry, to ensure scheme compliance and more responsive services for Renewable Energy Target participants and clients. Other improvements included enhancements made to the mechanisms for reporting under the National Greenhouse and Energy Reporting Scheme through the Emissions and Energy Reporting System, to ensure a reliable service for reporting entities.

The Clean Energy Regulator will build on these achievements by expanding the use of online services and system-supported internal processes to reduce the regulatory burden on the agency's clients and stakeholders.

We received significantly fewer calls and enquiries about the Emissions and Energy Reporting System compared to last year. Several of our clients have commented to me how much easier it was to report through the system this year.

– Chloe Munro

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