The Clean Energy Regulator is located in Canberra.
Postal address
GPO Box 621
Canberra ACT 2601
General enquiries
Phone: 1300 553 542 within Australia
Email: enquiries@cleanenergyregulator.gov.au
Opening hours are from 9:00am to 5:00pm Monday to Friday (Canberra time) - excluding National and ACT public holidays.
Switchboard
The switchboard directs phone calls to the area or person that is requested. The switchboard does not answer general enquiries.
Switchboard hours are Monday to Friday 8:30am to 5:00pm (AEDST).
Phone: 02 6159 3100
+61 2 6159 3100 if calling from overseas
Translating and Interpreting Service (TIS)
Service for people or organisations in Australia that require interpreting assistance for information in languages other than English.
Phone: 13 14 50
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
Phone: 133 677 TTY Service [TTY/Voice]
Phone: 1300 555 727 [Speak and Listen (SSR)]
Email contacts
Clean Energy Regulator ABN
72 321 984 210
Bank account details
When making payments to the Clean Energy Regulator, payments must be made directly to the Regulator through your financial institution using the details below.
| BSB |
092-009 |
| Account Number |
120367 |
| Account Name |
Clean Energy Regulator
Official Administered Receipts Account |
| Bank |
Reserve Bank of Australia |
| Payment Reference |
To ensure the Regulator can reconcile the payment on time, please quote the payment reference number shown on the payment advice when making the payment. |
Other contacts
Clean Energy Future
For more information on the Australian Government’s comprehensive plan for securing a clean energy future:
Phone: 1800 057 590 within Australia
Website: Clean Energy Future
Department of Climate Change and Energy Efficiency
For more information on the Australian Government’s climate change policy:
Phone: 1800 057 590 within Australia
Email: enquiries@climatechange.gov.au
Website: www.climatechange.gov.au
Carbon price claims
Are you concerned about a claim by a business that the carbon price will impact on its pricing?
Contact the Australian Competition and Consumer Commission on 1300 302 502.
Tax information
For information about how the tax system will work with the carbon pricing mechanism and changes to fuel tax and excise, please contact the Australian Taxation Office.